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Member since: May 26, 2020
Completed Job: 0
About Me
Final Year Bachelor's of IT student with work experience as a System Engineer, ICT Help-desk Support Analyst and a Asset Provisioning Analyst. Specialization in application support for Microsoft Operating Systems, skilled in Web Development, Database systems design and management (Oracle SQL and MySQL).
Current Status
Student
Language
Spoken
English
Written
English
Working Experience
12 Dec, 2019 - 2 Feb, 2020
SYSTEM ENGINEER INTERN
MNC Wireless Bhd, Petaling Jaya
Company Type
Public Listed Company
Position
Intern
Specification
Digital Media
Roles
Information Architect
Support additional network applications such as load balancing, remote access, network monitoring,fail over and system management.
Studied and understood all technical aspects of all security products and solutions carried out by the organization
Deployment of network security products i.e SSL, VPN, IDS, Firewall &bandwidth Management
Coordination & Implementation of new IT projects and Systems
Maintained proper documentation of processes carried out
Configuration and deployment of new servers and equipment
Migration of virtual servers from older systems and new systems
Reason of resign
End on internship period
11 Nov, 2017 - 2 Feb, 2018
ASSET PROVISIONING ANALYST
Swinburne University of Technology, Hawthorn, Melbourne, Australia
Company Type
Other
Position
Fresh / Entry Level
Specification
Others
Roles
Other Roles
IT equipment records management (IT Asset Management system)Commissioning and Decommissioning of IT Assets
Responsible performing asset audits at different site locations and ensuring that each asset’s information is up to update in the Asset database and identify assets that are expiring soon.
Manage client request through Ticketing System
Review client feedback and create procedures and long-term solutions for future Deployments
Imaging Windows and Macintosh IT equipment with Standard Operating Environment(SOE) through network boot.
Reason of resign
Returned to Malaysia
7 Jul, 2016 - 2 Feb, 2018
LEVEL 1 AND LEVEL 2 ICT HELPDESK SUPPORT ANALYST
Swinburne University of Technology, Hawthorn, Melbourne, Australia
Company Type
Other
Position
Fresh / Entry Level
Specification
Others
Roles
Other Roles
Troubleshoot any software and system issues on clients computers
Update centralized knowledge base for resolution method for errorsand issues faced
Assist clients resolve issues with their account
Assist clients setup WiFi network connections
Assist in re-installation and configuration of operating systems and software on client’s computers
Reason of resign
Returned to Malaysia
Education
INTI International University & Colleges
Major in Network Design and Management
Bachelor's Degree
Computer Science/ Information Technology
3 Mar, 2018 - 7 Jul, 2020
Awards
Certificate of Achievement For DXC 5G Employer Project
Top 3 Employer Project
Randeep Kaur, Chief Technologist – Asia, DXC Technology
10 Oct, 2019
Vice Chancellor's 2017 Service Excellence Award
Service Excellence
Professor Lina Krisjanson AO, Vice Chancellor of SwinburneUniversity of Technology
11 Nov, 2017
Skill Sets
Tools & Software
Additional Information
Owns Transportation
No
Owns Laptop
Yes
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